--- title: UI/UX Design | Software Development | Claritas One description: UI/UX design — research, IA, interaction, visual, prototyping and design-system delivery for B2B SaaS, FinTech and regulated verticals. url: https://claritasone.com/services/software-development/ui-ux-design canonical: https://claritasone.com/services/software-development/ui-ux-design kind: service source: https://claritasone.com/services/software-development/ui-ux-design author: Claritas One datePublished: 2016-01-01 dateModified: 2026-04-18 updated: 2026-04-18 publisher: Claritas One --- # Enterprise UI/UX Design *Services / Software Development* > We design digital experiences that convert, retain, and delight — backed by user research, behavioural data, and the accessibility standards that regulated industries mandate. Our design practice operates at the intersection of business strategy and human behaviour, translating complex enterprise workflows into interfaces that require no training manual. Every design system we deliver becomes a durable organisational asset: a shared language between your product, engineering, and brand teams that accelerates every future initiative. [Home](https://claritasone.com/) › [Services](https://claritasone.com/services) › [Software Development](https://claritasone.com/services/software-development) › **UI/UX Design** ## Overview The cost of poor UX is rarely visible on a single sprint's velocity report — but it accumulates inexorably in support ticket volume, user churn, and the compounding complexity of a product that has been patched rather than designed. Claritas design engagements begin with structured research that surfaces the actual mental models and workflows of your users, not the assumptions of your internal product team. That research foundation ensures every design decision is defensible with evidence, dramatically reducing the costly late-stage redesigns that occur when assumptions are invalidated by real user behaviour. Our design system deliverables are implemented in Figma with variable tokens, auto-layout components, and comprehensive documentation — enabling your engineering team to ship pixel-perfect interfaces at the speed that competitive markets demand. ## Our Approach ### 1. User Research & Insight Synthesis We conduct contextual inquiry interviews, usability studies on existing products, and competitive benchmarking to establish an evidence base for design decisions. Research synthesis is delivered as a written findings report with prioritised opportunity areas reviewed with your leadership team. ### 2. Information Architecture & User Flow Design Card sorting, tree testing, and task flow analysis inform the navigation architecture and screen hierarchy. User journey maps visualise the end-to-end experience across all touchpoints, identifying moments of friction that represent the highest-priority design interventions. ### 3. Concept Design & Stakeholder Validation Low-fidelity wireframes explore structural and layout concepts before visual design investment is committed. Executive stakeholder reviews at this stage prevent costly directional changes in later phases. ### 4. High-Fidelity Design & Design System Development Production-ready UI designs are delivered in Figma with a comprehensive component library built on design tokens. The system covers typography, colour, spacing, iconography, component states, and responsive behaviour across all target breakpoints. ### 5. Usability Testing & Accessibility Compliance Moderated usability testing with representative users validates design decisions before engineering investment. Accessibility audits against WCAG 2.1 AA — and WCAG 2.2 where required — are completed with a documented remediation plan. ## Capabilities - Contextual user research, persona development, and jobs-to-be-done analysis - Information architecture, card sorting, and tree testing - Wireframing, low-fidelity prototyping, and concept validation - High-fidelity UI design and interactive prototyping in Figma - Enterprise design system and component library development with design tokens - Moderated usability testing and iterative design refinement - WCAG 2.1 AA and 2.2 accessibility compliance and audit - Design-to-engineering handoff with Storybook integration and QA support ## Outcomes | Metric | Value | | --- | --- | | Median reduction in support ticket volume after UX redesign | **35%** | | Accessibility standard met on every delivery | **WCAG 2.1 AA** | | Faster engineering velocity with mature design system | **3×** | | Research-to-validated-prototype timeline | **4 wks** | ## Next Step **Design is not decoration — it is the architecture of trust.** Commission a research-led UX engagement that transforms complex workflows into experiences your users recommend — and your engineers can build consistently at scale. → [Get a proposal](https://claritasone.com/get-a-proposal) · [Contact us](https://claritasone.com/contact) --- View the live page: About Claritas One: · Contact: · All pages: