Claritas One

Email Marketing

Enterprise email programmes with lifecycle automation, behavioural personalisation at scale, and full deliverability governance — delivering measurable revenue influence across the customer lifecycle.

The Opportunity

Email delivers the highest ROI of any owned channel — but only when programme architecture matches the sophistication of the audience.

Enterprise B2B email requires precise segmentation, behavioural triggers, and personalisation that reflects the role, industry, and deal stage of each recipient. At Fortune 500 scale, it also demands rigorous deliverability governance and global compliance.

Behavioural trigger logic responding to CRM signals

Dynamic personalisation by role, industry & deal stage

Multi-domain deliverability governance

GDPR, CAN-SPAM & CASL compliance built-in

6.1x

Revenue ROI

99%

Inbox placement

42%

Avg open rate

Lead signs up
Welcome sequence
42% open rate
Downloads guide
Nurture drip
3.2x engagement
Visits pricing
Sales-assist email
18% reply rate
Becomes customer
Onboarding flow
92% activation
Re-engagement
Win-back campaign
12% reactivation
Renewal due
Expansion sequence
35% upsell rate

Platform Expertise

Every major ESP. One unified strategy.

We architect, deploy, and optimise across every enterprise email platform.

HubSpot

HubSpot

Enterprise marketing automation, CRM-native workflows, and lead scoring.

Mailchimp

Mailchimp

Campaign management, audience segmentation, and analytics for growing brands.

Gmail

Gmail

Inbox placement optimisation, deliverability testing, and rendering QA.

Outlook

Outlook

Enterprise client compatibility, dark mode testing, and Exchange integration.

Brevo

Brevo

Transactional email, SMS integration, and multi-channel automation.

SendGrid

SendGrid

API-driven email delivery, scalable infrastructure, and webhook analytics.

01

Programme Audit & Deliverability Health

Assessment of current email infrastructure, sender reputation, list hygiene, compliance posture, and inbox placement rates across major ISPs and enterprise email clients.

02

Audience Segmentation Architecture

Design of a segmentation model using firmographic, behavioural, and deal-stage data to enable personalisation at scale without manual list management overhead.

03

Lifecycle Workflow Design

Construction of automated nurturing sequences, onboarding journeys, re-engagement programmes, and post-sale expansion tracks aligned to your commercial objectives.

04

Personalisation & Dynamic Content

Implementation of dynamic content blocks, merge logic, and AI-driven send-time optimisation — delivering messages that are contextually relevant to each recipient's current relationship with your organisation.

05

Revenue Attribution & Compliance Reporting

Pipeline influence attribution, revenue contribution reporting, and compliance dashboards covering opt-in status, suppression management, and regulatory audit readiness.

Our Approach

Engineered for the inbox.

A five-stage methodology refined across enterprise email programmes globally.

5

Phases

90d

Deployment

100%

Compliance

What we deliver.

Core capabilities across every major email service provider.

Enterprise email programme strategy and infrastructure design

Behavioural trigger automation and lifecycle sequencing

Dynamic personalisation using CRM and intent signals

Deliverability governance across multiple sending domains

A/B testing framework for subject lines, content, and timing

Global compliance management (GDPR, CAN-SPAM, CASL)

List hygiene and permission management at scale

Revenue attribution and pipeline influence reporting

Our email programme went from batch-and-blast to a genuine revenue engine. The behavioural triggers alone influenced £2.4M in pipeline within the first two quarters.

LM

Laura Mitchell

Head of Demand Gen — Kinetic Health

Transform email into your highest-return owned channel.

Request a capability briefing to evaluate your current programme architecture and identify the automation and personalisation opportunities that will accelerate pipeline.