Terms of Service
Last updated: 1 April 2026. These Terms of Service govern your use of Claritas One's services and website.
1. Acceptance of Terms
By accessing or using the services provided by Claritas One ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, clients, and others who access or use our services.
2. Description of Services
Claritas One provides technology consulting, software development, digital marketing, cloud services, data and AI solutions, and related professional services. The specific scope, deliverables, timelines, and fees for any engagement will be set out in a separate Statement of Work (SOW) or service agreement between you and the Company.
3. Client Obligations
You agree to provide accurate, complete, and timely information as reasonably required for us to perform the services. You are responsible for ensuring you have the necessary rights, licences, and permissions for any materials, data, or content you provide to us. You agree to designate a primary point of contact and respond to reasonable requests within agreed timescales.
4. Intellectual Property
Unless otherwise agreed in a Statement of Work: all pre-existing intellectual property remains the property of its original owner; intellectual property created specifically for you under a SOW will be assigned to you upon full payment; we retain the right to use general knowledge, skills, experience, ideas, concepts, know-how, and techniques acquired during the engagement; and we may use open-source and third-party components subject to their respective licences.
5. Confidentiality
Both parties agree to keep confidential any proprietary or non-public information disclosed during the engagement. This obligation does not apply to information that is publicly available, already known to the receiving party, independently developed, or required to be disclosed by law or regulation. Confidentiality obligations survive termination of the engagement for a period of three (3) years.
6. Payment Terms
Fees and payment schedules will be set out in the applicable SOW or service agreement. Unless otherwise agreed, invoices are payable within thirty (30) days of the invoice date. Late payments may incur interest at 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend services if payments are more than thirty (30) days overdue.
7. Limitation of Liability
To the maximum extent permitted by law, Claritas One's total liability arising out of or in connection with the services shall not exceed the fees paid by you in the twelve (12) months preceding the claim. In no event shall either party be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, even if advised of the possibility of such damages.
8. Warranties and Disclaimers
We warrant that services will be performed in a professional and workmanlike manner consistent with generally accepted industry standards. Except as expressly stated herein, all services are provided "as is" without warranty of any kind, whether express, implied, or statutory. We do not warrant that services will be uninterrupted, error-free, or that they will meet your specific requirements beyond what is outlined in the SOW.
9. Termination
Either party may terminate an engagement with thirty (30) days' written notice. Either party may terminate immediately if the other party materially breaches the agreement and fails to cure such breach within fifteen (15) days of written notice. Upon termination, you shall pay for all services performed and expenses incurred up to the date of termination. Sections relating to intellectual property, confidentiality, limitation of liability, and governing law shall survive termination.
10. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify you of material changes by posting the updated terms on our website with a revised effective date. Your continued use of our services after such changes constitutes acceptance of the modified terms.
12. Contact Us
If you have questions about these Terms of Service, please contact us at: Claritas One, Office No. 18, Parvati Chembers, Kothrud, Pune 411038, Maharashtra, India. Email: legal@claritasone.com.